What you will learn
- Why you need to start with 'why' for quality standards awareness and improvements.
- Common reasons why processes and standards are not followed.
- Quality awareness as a social activity.
Session Details
- Intermediate
- 45 Minutes
- Includes 15mins Q&A
- Leadership & Management
Session Speaker
Irina Malgina
Process Manager – BDO Holding, Netherlands
Irina is a professional with 15 years of experience in testing and quality management. She has worked as a test consultant for most of her career, in various areas including transport, financial, human resources, and machine data. She is currently working as a Process Manager at BDO Holding B.V. in the Netherlands, where she is responsible for improving the process and product quality. She also puts her efforts into shaping a learning culture, with a focus on sharing experiences of different professionals and teams in order to learn and improve. She’s passionate about testing and quality management, and enjoys sharing her knowledge and experience.
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